Responsible gambling

Pickering Casino is committed to responsible gaming practices that ensure a safe and enjoyable experience for all guests. Our goal is to provide an environment where players can make informed choices about their gaming habits, and we encourage them to play within their means.

Responsible Gaming Tools

We offer various tools to help our guests manage their gaming activities:

• Deposit limits: Set limits on the amount you can deposit into your casino account.
• Time-outs: Temporarily self-exclude from playing at the casino for a specified period of time.
• Self-exclusion: Permanently exclude yourself from playing at the casino.

Support Organizations

We recognize that problem gaming affects many people and their families. If you or someone you know is struggling with responsible gaming, please don't hesitate to reach out:

1. PlaySmart Centre: Provides free confidential information on the risks of problem gaming.
2. ConnexOntario: Offers confidential support and resources for people affected by problem gaming.

Community Involvement

We believe in community-based support for responsible gaming issues. We have partnered with local health organizations to provide additional assistance:

• Lakeridge Health: Collaborates with us on outreach programs and education initiatives.
• Pinewood Centre: Provides comprehensive services for individuals struggling with problem gambling.

Fair Play Guarantee

Rest assured that all games at Pickering Casino are regularly audited and tested by independent third-party organizations. These audits ensure:

• Random Number Generation (RNG) integrity
• Compliance with regulatory requirements

By using responsible gaming tools, seeking help from support organizations, and being mindful of the potential risks involved, we believe that everyone can enjoy our games safely and responsibly.

If you have any questions or concerns about responsible gaming at Pickering Casino, please do not hesitate to reach out.